Your public links — where to get them and where to put them

This answers the question everyone asks in their first week: what is the address of our careers page, the form we put on the website, and the page our staff sign in on? All of it lives on one screen, and we will walk through it. You will also learn which links to publish and which one would be a genuine mistake to publish.

1 — The story: a key that was hidden

Every public URL on the platform contains a short name that identifies your organisation — your tenant key. It is generated when your organisation is created, and it used to appear on no screen at all. So if somebody asked you for the address of your jobs page, there was no way to find out short of opening the database.

That is why there is now a Public links screen, and the first thing on it is that key, on its own and in large type. Everything below it is built from that key and ready to copy.

2 — The screen: Settings → Public links

Open the Customer relationships module, then Settings → Public links.

The public links screen: tenant key at the top, then sign-in, portal and form addresses with copy buttons — The public links screen. At the top is your **tenant key** — here `dwplatform`. Every link below contains it, and each has a copy button and an open button.

Who can open this? You do not have to be an administrator. Anybody working in sales or marketing with ordinary read access will find it — these addresses are published to the world by definition, so making people wait for an administrator to hand over a public URL made no sense.

3 — The big idea: three kinds of link, and do not mix them up

This is the most important section. The screen labels every link with its kind, and the difference is not cosmetic:

Publish ✅

A fixed address for your whole organisation. Put it on your site, in social posts, on a QR code at an exhibition stand. It is fine for anyone to see it.

Emailed ⚠️

Minted for one person when you send it. The link IS the authority — whoever holds it can act. Never copy it, never publish it.

Pattern 📄

Not a working link at all. It shows the shape so you recognise one when you see it. The {token} or {slug} is meant to be replaced.

The mistake to avoid: quote links and survey links are created for one named customer. Copying one into a public place publishes that customer's quote to everybody. That is exactly why the screen shows them as patterns containing {token} and never as a real link.

4 — The links, one by one

All of these are built on your tenant key. The example uses dwplatform — substitute your own.

Link	Kind	Shape
Your staff sign-in page with your logo and colours	For staff	/login?tenant=dwplatform
Customer portal	Publish	/portal/dwplatform
Careers page	Publish	/careers/dwplatform
Web-to-lead form	Publish	/public/f/dwplatform/contact
Quote	Emailed	/public/quotes/{token}
Satisfaction survey	Emailed	/public/csat/{token}
Unsubscribe	Emailed	/public/unsubscribe/{token}

Each begins with your platform's own address. The screen gives you the complete URL ready to copy, so you never have to assemble one by hand.

5 — The careers page has its own screen

The jobs link lives in the HR module rather than in CRM, because the person who publishes a vacancy is the person who runs recruitment. Open Recruitment → Careers page link.

The careers page link screen: tenant key, count of published postings, and the URL with a copy button — It also tells you **how many postings are visible right now**. If that is zero the link works but the page will look empty — worth knowing before you publish it and wonder why.

If your colleague opens the sign-in page without the key, they get the platform's default look. Open it with ?tenant= and they get your logo, your colours and your name. Same page, same account — the only difference is the link.

The sign-in page without a tenant key: the platform default — Without `?tenant=` — the default.

And with the key — your logo and name. Send this to your team, or have them bookmark it.

A small kindness: the browser remembers the key after the first visit, so somebody who uses the full link once keeps seeing your branding even on the plain address afterwards.

7 — Recipes: "I want to…"

Put an enquiry form on our website

Settings → Public links → the "Web-to-lead forms" section. Two options: copy the hosted page address and link to it — simplest; or give the developer address to whoever maintains your site if you want the form in your own layout.

Publish our jobs page

HR → Recruitment → Careers page link → copy. Check first that at least one posting is published; the screen tells you the count.

Have my team see our logo when they sign in

Copy "Your staff sign-in page" from the public links screen and send it to them. If no logo appears, nobody has uploaded one — do that in the organisation settings.

A customer says the quote link does not work

Do not copy yours. Open the quote and send it again — the system mints a fresh link and mails it, and the old one stops working. These links are personal and temporary by design.

Just tell me our tenant key

It is the first thing on the public links screen, in large type — and the same string appears in every public URL you have.

8 — Frequently asked

Is the key a secret? Is it risky if somebody learns it? No. It is a public name, like your domain. Somebody who knows it can open your public pages — the jobs page, the form, the portal front door. It carries no data, and they still need an account or a personal link to see anything inside.

If I change the key, do the old links break? Yes. The key is part of every URL, so anything you published with the old one stops working. Do not change it after publishing; if you must, plan it and update your website the same day.

I see a warning that the addresses are not configured — now what? It means no public address has been set for the platform and what you see is a guess. Do not publish any of them; talk to whoever runs the deployment. The alternative is finding out it is broken from the customer's side.

A form is marked "not published" — what does that mean? The address exists but the page answers "not found" to everyone. Open the form under Marketing, publish it, and then share the link.

Can I have more than one form? Yes, each with its own address — which is how you tell where people came from. One for the exhibition, one for the website, and each produces leads you can trace to a source.

Why does the unsubscribe link not carry our logo like the others? Deliberately. That page answers identically whether the token is real or forged, so nobody can probe links to find valid ones. Branding only the real ones would make the branding itself the tell. An unbranded page is cheaper than a page that leaks.

In summary. Every public address you have is built on your tenant key, and the key plus every link sits on one screen: Settings → Public links, with the careers link in HR. There are three kinds — one you publish, one minted for a single person that must never be published, and one that is only a pattern. To understand what a customer actually sees when they open any of them, continue with Your customers' doors.