A white-label collaboration & digital-government SaaS: one shell that embeds a suite of modules (mail, chat, drive, workflow, KPIs, news, meetings, phonebook…), giving every module a common identity (SSO), a common look (the tenant’s brand), and a shared collaboration fabric (one bell, one “My Work”, one calendar, one search).
This is the operating manual for the QC and Implementation teams. It explains who uses the platform (every stakeholder and role), what each module does and its business workflows, and gives a complete, screenshot-by-screenshot walkthrough of the full customer-demo lifecycle: create a tenant → seed it with realistic data → present it to the client → end the demo → purge every trace.
Every actor — from the platform operator to correspondence desks — and the exact role that governs what they can do.
Create → seed → present → purge, with a screenshot for every click. The script for a flawless client demo.
Correspondence desks, request approvals, KPIs, the collaboration hub — the real end-to-end processes.
Internal news to your own people — the three surfaces, five roles, the publish lifecycle, targeting, must-read, and a full permissions matrix.
The employee file, leave, attendance, payroll and documents — the three-level employment model, every back-office screen, and the Egyptian labour-law compliance engine.
The employee’s own door into HR: balances, requests, payslips and documents — why it is a second tile, and how it only ever opens the signed-in employee’s file.
Who owns what between HR and WorkFlow, the nine seeded approval chains, the Draft → Applied lifecycle, and the full request matrix.
Nineteen swimlane diagrams end to end — the manpower request that asks for a post, hiring, attendance and pay, discipline, termination and settlement, and the re-hire that returns to the same file. Every gateway that refuses something says which article of the law made it.
The user only ever logs into one thing — the shell (workspace). The shell renders the module rail, embeds the selected module, and pushes it the SSO token plus the tenant’s brand/theme/language. Each module owns its own data; the Collaboration Hub is the shared thin layer every module writes to (notifications, work items, calendar, comments, search).
┌──────────────────────── PLATFORM SHELL (workspace) ────────────────────────┐
│ SSO · tenant brand/theme/i18n/RTL · module rail · Home · My Work · Calendar │
│ Search · Notification bell · /admin control plane (Platform Console) │
└───────────────┬────────────────────────────────────────────────────────────┘
embeds each module (iframe) with an SSO + brand bridge
Identity HR/Org DWMail Chat/Meet WorkFlow KPIS Drive News Phonebook/Cards
└──────────────────────────┬─────────────────────────────────────────────────┘
┌──────────────▼───────────────────────────────┐
│ COLLABORATION HUB (bell · My Work · Calendar │
│ · Comments · Search · realtime WebSocket) │
└────────────────────────────────────────────────┘
| Module | What it is | Primary stakeholders |
|---|---|---|
| Platform Shell | The workspace container + /admin Platform Console | Everyone; operated by the Platform Operator |
| Identity (IAM) | Sign-in, users, roles, signatures, login methods | Admin, Tenant Admin |
| HR / Organization | People registry, org chart, jobs, telephones | HR Admin, Managers |
| DWMail | Unified email and official correspondence | Employees; Receive / Review / Secretary desks |
| WorkFlow | Request & approval engine (forms, routing, e-signature) | Requesters, Approvers, WF Admin |
| KPIS | Performance indicators & dashboards | KPI Auditors, Managers |
| Chat & Meetings | Rooms/DMs, presence, calls; Jitsi meetings + recording | All employees; Meeting organizers |
| Drive / Media | Files, sharing, WOPI co-editing, desktop sync | All employees; Drive admin |
| News | Internal news & announcements | Readers; Content managers |
| Phonebook / Cards | Telephone directory + digital business cards (QR) | All employees; Directory admin |
| Collaboration Hub | Bell, My Work, Calendar, comments, search | Every user (their own work) |
https://169.58.0.55:9443, using a demo tenant
(Acme Demo Inc) created and seeded with the one-click tools this guide documents.